Substitute teaching had been lagging behind in the digital age. Senya seeks to bring a mobile-first gig-economy application to market to better connect substitutes to school's needs.

Senya needed a suite of digital products. The mobile application was multi-faceted, with separate substitute-facing and and admin-facing mobile applications.

With little precedent for this specific utility in a mobile app we struggled to identify key trouble spots for both sub-users and admin-users.

A few highlights:

After extensive research and engagement we discovered that one of the primary problems was substitutes missing or forgetting jobs for which they signed-up.

Often, school administrators will receive last-minute notifications of teacher absences, and need to scramble to get a substitute, however the current substitute fulfillment solutions were desktop-only application, typically on administrative computers at the school building.

Maintaining simplicity like current gig-apps but still meeting the more complex needs for substitutes and teachers.

Resolving complex onboarding for subs including meeting specific state by state requirements such as legal certifications, fingerprinting, etc.